Professional Conduct
The team at KnowledgePro operate under strict guidelines of professional conduct. We do not discuss our client affairs nor use their material without permission in writing.
We own all rights to our software and created our professional library from many assignments so we are confident ...
We own all rights to our software and created our professional library from many assignments so we are confident ...
Privacy policy
Privacy & Security
KnowledgePro Online respects your rights to privacy under the Privacy Act 1988 (Cth) and is required to comply with the national privacy principles in respect of the collection of personal information from individuals
The information we collect
On our website, you can order products or subscribe to our services such as our online newsletter. The sort of personal information that may be collected from these pages includes your name, address, email address, telephone number, fax number and credit card information.
Use of cookies
At our website we do not use cookies to collect your personal information. They are only used to complete an order on our site, by sending a 'cookie' to your browser. A cookie is a small file which contains a piece of text identifying your browser to our site. It is commonplace for online shopping sites to send a cookie. The cookie, by itself, only tells us that a previous KnowledgePro customer has returned. It does not tell us who you are, your email address, or any other personal information.
The cookie is required to enable us to manage the shopping basket and the titles you are ordering. For example, if you leave the site while shopping, the cookie ensures your basket details remain until you return to the site.
We have also provided a facility whereby your delivery details and other essential ordering information are stored on our site with your first order, so you do not have to re-enter this information with each new order. The cookie enables us to provide this service.
How we use the information
We may use your information to enable us to fulfil any online orders you may place, to send you our newsletter by email or to keep you up to date with new titles and special offers and events by email. Please note that KnowledgePro customers can remove themselves from the distribution list by simply typing “remove me” in the subject line of a reply email.
We will not disclose personal information collected about you on this website to any other party except in the case of our carriers to whom we supply your name and address details, as well as any particular delivery instructions or event information that you have given us. We do not sell or rent any customers lists.
How you can access or correct personal information
You may access all of your personal information that we hold by clicking on the ‘My Account’ icon on the KnowledgePro homepage. Within this section you will be able to view and change any of your personal details, account history and un-subscribe to our email notifications.
Shopping Security
At KnowledgePro we consider the security of your information to be of paramount importance. We have implemented security measures designed to provide the peace of mind you should expect when purchasing goods over the Internet.
No credit card information is stored on the KnowledgePro website. When you submit your credit card information for payment you are actually submitting it directly to the Commonwealth Bank of Australia via a secure connection.
Please note that while KnowledgePro Online uses its best endeavours to protect all such information at all times, we cannot be held responsible for unauthorised access to the information.
To the extent permitted by law, neither we nor any of our officers, employees, agents or related bodies corporate will be liable in any way (including for negligence) for any loss, damage, costs or expenses suffered by you or claims made against you through the use of this website or the Services offered, any failure to provide the Services, or in connection with any products, services or information supplied, offered to be supplied or advertised via KnowledgePro or the Professional Services offered by our consultants.
Your Acceptance of these terms
By using this site, you signify your acceptance of this Document. If you do not agree to this policy, please do not use our site. We reserve the right, at our discretion, to change, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of this site following the posting of changes to these terms means you accept the changes.
More information
KnowledgePro Online respects your rights to privacy under the Privacy Act 1988 (Cth) and is required to comply with the national privacy principles in respect of the collection of personal information from individuals
The information we collect
On our website, you can order products or subscribe to our services such as our online newsletter. The sort of personal information that may be collected from these pages includes your name, address, email address, telephone number, fax number and credit card information.
Use of cookies
At our website we do not use cookies to collect your personal information. They are only used to complete an order on our site, by sending a 'cookie' to your browser. A cookie is a small file which contains a piece of text identifying your browser to our site. It is commonplace for online shopping sites to send a cookie. The cookie, by itself, only tells us that a previous KnowledgePro customer has returned. It does not tell us who you are, your email address, or any other personal information.
The cookie is required to enable us to manage the shopping basket and the titles you are ordering. For example, if you leave the site while shopping, the cookie ensures your basket details remain until you return to the site.
We have also provided a facility whereby your delivery details and other essential ordering information are stored on our site with your first order, so you do not have to re-enter this information with each new order. The cookie enables us to provide this service.
How we use the information
We may use your information to enable us to fulfil any online orders you may place, to send you our newsletter by email or to keep you up to date with new titles and special offers and events by email. Please note that KnowledgePro customers can remove themselves from the distribution list by simply typing “remove me” in the subject line of a reply email.
We will not disclose personal information collected about you on this website to any other party except in the case of our carriers to whom we supply your name and address details, as well as any particular delivery instructions or event information that you have given us. We do not sell or rent any customers lists.
How you can access or correct personal information
You may access all of your personal information that we hold by clicking on the ‘My Account’ icon on the KnowledgePro homepage. Within this section you will be able to view and change any of your personal details, account history and un-subscribe to our email notifications.
Shopping Security
At KnowledgePro we consider the security of your information to be of paramount importance. We have implemented security measures designed to provide the peace of mind you should expect when purchasing goods over the Internet.
No credit card information is stored on the KnowledgePro website. When you submit your credit card information for payment you are actually submitting it directly to the Commonwealth Bank of Australia via a secure connection.
Please note that while KnowledgePro Online uses its best endeavours to protect all such information at all times, we cannot be held responsible for unauthorised access to the information.
To the extent permitted by law, neither we nor any of our officers, employees, agents or related bodies corporate will be liable in any way (including for negligence) for any loss, damage, costs or expenses suffered by you or claims made against you through the use of this website or the Services offered, any failure to provide the Services, or in connection with any products, services or information supplied, offered to be supplied or advertised via KnowledgePro or the Professional Services offered by our consultants.
Your Acceptance of these terms
By using this site, you signify your acceptance of this Document. If you do not agree to this policy, please do not use our site. We reserve the right, at our discretion, to change, add, or remove portions of this policy at any time. Please check this page periodically for changes. Your continued use of this site following the posting of changes to these terms means you accept the changes.
More information
For more information please contact us via : info@knowledgepro.com.au


